Yes. Our bikes come with warranty for added peace of mind. Warranty coverage may vary depending on the bike and manufacturer, so specific warranty details will be listed on the product page or provided with your purchase.

Yes — we ship globally to countries worldwide. Shipping availability may vary depending on the bike model, battery restrictions, and local import regulations. If you are unsure, please contact us before ordering and we’ll be happy to confirm delivery to your country.

In many countries, no — not if the e-bike meets the legal e-bike category for that market. For example, in New Zealand, power-assisted cycles do not require registration or a driver licence; in Queensland, Australia, you do not need a licence, registration, or insurance for a legal e-bike; and in the UK, you do not need a licence or registration for an EAPC-compliant e-bike. However, the rules vary by country, state, and bike specification. If an e-bike exceeds the local legal limits for power, speed, or classification, it may be treated differently and could require registration, licensing, or other approvals. We recommend checking your local laws before purchasing or riding.

Change-of-Mind Returns We accept change-of-mind return requests within 14 days of delivery, provided the item: is unused has not been ridden has not been assembled beyond basic inspection is in original packaging includes all accessories, charger, keys, manuals, tools, and parts is returned in resalable condition All change-of-mind returns must be approved by us before being sent back. Please note: return shipping costs are the responsibility of the customer original shipping charges are non-refundable unless required by law the item must be returned safely and securely packaged Opened, Assembled, or Ridden E-Bikes Because e-bikes are substantial products and cannot be resold as new once materially used, opened, assembled, or ridden bikes are not automatically eligible for return. A return for an opened, assembled, or test-ridden bike may only be accepted at our discretion and only if: the bike remains in near-new condition there is no visible damage, scratches, wear, or misuse all original packaging, parts, accessories, and documentation are included the bike passes inspection upon return If approved, these returns may be subject to a restocking and/or refurbishment fee.