Mountain City Dual  Powerful Mountain Urban FAT WHEEL 500W 750W

Range per Power: 50-60km

Motor Power: 500W | 750W

Voltage: 48 V

Battery Capacity: 15.0ah

Motor position: Rear Hub Motor

Suspension Type: Front

Wheel Size: 20"

Tire Width: 20*4"

Braking System: Hydraulic Disc Brake

Frame Material: Alloy Steel

Max Speed: 30-50Km/h

Gears: 7 Speed

Torque: 50-60 Nm

Battery Position: Rear Carrier

Power Supply: Lithium Battery

Charging Time: 4-6H

Plug Type: Us Plug, Swiss Plug, European Plug, Australian Plug, British Plug

Age Group: Adults

Battery: Lithium Battery

Motor Type: Brushless

Power Source: Lithium Battery

Battery Type: Lithium

Battery Capacity: 20AH

Rear Hub: Hub Motor

Style: Popular, Urban, City bike, Mountain, Standard

Brake: Hydraulic Disc Brake

Motor: Brushless

Special Feature: Durable, Eco-Friendly

Feature: Strong, Eco-Friendly

Type: Mountain Bike, adult electric bike

Derailleur: 7-speed

Fork: suspension fork

Model Number: MURB-L02

1. Order Cancellations

Orders may be cancelled for a full refund if the order has not yet been processed or dispatched.

If your order has already been dispatched, it will be treated under our return policy below.

2. Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or not as described, please contact us within 48 hours of delivery at [your email address] with:

• your order number

• a description of the issue

• clear photos and/or video of the item and packaging

Once assessed, we will provide an appropriate remedy, which may include a repair, replacement, parts replacement, or refund, depending on the issue and as required under applicable consumer law.

3. Change of Mind Returns

We understand that purchasing an e-bike online is a big decision. If you change your mind, we may accept a return within 14 days of delivery, provided that the item:

• is unused and unassembled

• has not been ridden

• is in original packaging

• includes all accessories, manuals, charger, keys, tools, and parts

• is returned in resalable condition

Change-of-mind returns must be approved by us before being sent back.

Please note:

• return shipping and insurance costs for change-of-mind returns are the responsibility of the customer

• original shipping charges are non-refundable unless required by law