Hybrid Electric Bicycle Retro Style E-Bike 48v Lithium Battery Road Dirt City

Electric system

Main components

Performance

MODEL NUMBER: BC-L07

1. Order Cancellations

Orders may be cancelled for a full refund if the order has not yet been processed or dispatched.

If your order has already been dispatched, it will be treated under our return policy below.

2. Faulty, Damaged, or Incorrect Items

If your item arrives faulty, damaged, or not as described, please contact us within 48 hours of delivery at [your email address] with:

• your order number

• a description of the issue

• clear photos and/or video of the item and packaging

Once assessed, we will provide an appropriate remedy, which may include a repair, replacement, parts replacement, or refund, depending on the issue and as required under applicable consumer law.

3. Change of Mind Returns

We understand that purchasing an e-bike online is a big decision. If you change your mind, we may accept a return within 14 days of delivery, provided that the item:

• is unused and unassembled

• has not been ridden

• is in original packaging

• includes all accessories, manuals, charger, keys, tools, and parts

• is returned in resalable condition

Change-of-mind returns must be approved by us before being sent back.

Please note:

• return shipping and insurance costs for change-of-mind returns are the responsibility of the customer

• original shipping charges are non-refundable unless required by law